Error

Code

Error Message

Reason for Failure & Possible Reasons

Solutions

11

License    file is being accessed    by another program. Please try after some time.

Error while trying to lock the license file for write License file is being accessed byanother process (another Tally)

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that only one instance is executed in Tally at a time.

Ensure that the user has ‘write’

permission to Tally folder

12

License        file            has inadequate        security permission    set.        Please check    the    security permission and try again.

Error while reading license file

License    file    has    security permissions set

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that the user has ‘write’

permission to Tally folder

13

License file is Read only. Please    check    the    file security settings and try again.

Error while writing license file

License file read-only

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that the user has ‘write’

permission to Tally folder

14

License    file    is    either corrupted or not found.

Invalid License file

License    file    has    been corrupted

Delete the tally.lic file from the Tally.ERP 9 application folder (if present).

Surrender the license from the Control Centre and Reactivate the license.

15

Encrypted License file is being    accessed    by another program. Please try after some time.

Error while trying to lock the license file for write

Encrypted License file being accessed    by    another process (another Tally)

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that only one instance is executed in Tally at a time.

Ensure that the user has ‘write’

permission to Tally folder

16

Encrypted    License    file has inadequate security permission        set.        Please check    the    security permission and try again.

Error    while    reading encrypted license file

Encrypted License file has security permissions set

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that the user has ‘write’

permission to Tally folder

17

Encrypted License file is Read only. Please check the file security settings and try again.

Error    while    writing encrypted license file

Encrypted License file read- only

Encrypted License file has security permissions set

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that the user has ‘write’

permission to Tally folder

18

Encrypted License file is either corrupted or not found.

Invalid    encrypted    License file

Encrypted License file has been corrupted

Delete the tally_lck.lic file from the Tally.ERP 9 application folder

(if present).

Surrender the license from the Control Centre and Reactivate the license

19

License Request file is being    accessed    by another program. Please try after some time.

Error while trying to lock the request file for write

Request    file    is        being accessed        by        another process (another Tally)

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that only one instance is executed in Tally at a time.

Ensure that the user has ‘write’

permission to Tally folder

20

License Request file has inadequate        security permission    set.        Please check    the    security permission and try again.

Error while reading request file

Request file has security permissions set

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that the user has ‘write’

permission to Tally folder

21

License Request file is Read only. Please check the file security settings and try again.

Error while writing request file

Request file is read-only

Request file has security permissions set

Check the Read Only properties of the file and ensure the Read Only attribute is unchecked

Ensure that the user has ‘write’

permission to Tally folder

22

License Request file is either corrupted or not found.

Invalid request file

Request    file    has    been corrupted

Generate the Request file again, and continue with the Offline Activate/

Reactivation process.

23

Could        not        reach Registration     Server. Please    check    network connection and try again.

Error while communicating with Tally Database Server

Network problem

Internet settings problem

Tally server down

Solve connectivity problem and try again

Check Proxy and firewall settings as per Multi User Installation checklist

Install IE ver 6.0 or above

26

Invalid License!

Please contact Tally Solutions

Pvt. Ltd. for assistance

27

License Expired!

Invalid License – License expired.

Check    whether    the machine date of the user is back dated

Set the machine date correctly and activate

32

Please contact Tally Solutions

Pvt. Ltd. for assistance

33

Invalid    version.    Please contact Point of Purchase or    Tally     Solutions    Pvt. Ltd.

Invalid License Version

Surrender existing license using same Version which was used for Activation.

Install and activate the latest version.

34

Invalid    version.    Please contact Point of Purchase or    Tally     Solutions    Pvt. Ltd.

Invalid License Version

Surrender existing license using same Version which was used for Activation.

Install and activate the latest version.

35

Invalid    License    Key! Please enter valid license key received in the E- Mail.

Invalid Unlock Key

The    Unlock    License    Key entered is Invalid.

Pease type the correct unlock key.

36

Please contact Tally Solutions

Pvt Ltd for assistance

37

Please contact Tally Solutions

Pvt Ltd for assistance

38

Please contact Tally Solutions

Pvt Ltd for assistance

39

Please contact Tally Solutions

Pvt Ltd for assistance

40

Please contact Tally Solutions

Pvt Ltd for assistance

41

Please contact Tally Solutions

Pvt Ltd for assistance

42

Antivirus    blocking communication.

Include the application in the Antivirus    Exclusion/Exception list.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

43

License not valid for this product. Please contact Point of Purchase or Tally Solutions Pvt. Ltd.

Invalid product

The Request is not from any of the Tally products

Please repeat the process again. If    the    problem    still    persists,

contact Tally Solutions Pvt. Ltd.

46

Could not unlock License!

The user is trying to enter the unlock key in a different machine    by    copying    the tally_lck.lic file.

Enter the Unlock key is the same machine where the Activation / Reactivation    was    done,     i.e., where    tally_lck.lic    was generated.

48

Connection        timed     out! Please    try    after sometime.

Connection Time Out

Please try again later.

If    the    problem    still    persists, contact Tally Solutions Pvt. Ltd.

49

Serial Number you have entered is wrong.

Wrong Serial Number

The Serial Number entered is incorrect. (This is in case of    Reset    License        after Activation     but    before Unlock)

Please type the correct serial number.

51

Invalid     Request!        Not enough information for processing.        Please contact    Tally    Solutions Pvt. Ltd.

Invalid Request

Please contact Tally Solutions

Pvt. Ltd

52

Required    File

<xxxx.xxx>    not     found for    processing.    Please contact    the        point    of purchase.

The required file not found during validation.

Please    contact    the    point    of purchase.

53

File <xxxx.xxx> is invalid and could not process. Please contact the point of purchase.

Invalid File

Please    contact    the    point    of purchase.

71

Hardware Lock Read Failed

Lock not connected to the system

Lock    removed    from    the system in-between process

Invalid    lock    or    already cleared lock

Connect the lock to the machine properly

Do not remove the lock during the process of converting

The lock inserted by you has already    been    converted    to Softlock and the same is invalid now.

72

Hardware Lock Clear Failed

Lock not connected to the system

Lock    removed    from    the system in-between process

Invalid    lock    or    already cleared lock

Connect the lock to the machine properly

Do not remove the lock during the process of converting

The lock inserted by you has already    been    converted    to Softlock and the same is invalid now.

81

Invalid machine state Hardware change System problems

Fraudulent    or    Erroneous reuse    of     license    and request/response files

Ensure    that    the     user    has sufficient            permission

(administrative rights)

If    the    problem    still    persists, contact Tally Solutions Pvt. Ltd.

82

Error while setting state

User does not have enough permissions

Ensure    that    the     user    has sufficient            permission

(administrative rights)

If    the    problem    still    persists, contact Tally Solutions Pvt. Ltd.

83

Error while setting token

User does not have enough permissions

Ensure    that    the     user    has sufficient            permission

(administrative rights)

If    the    problem    still    persists, contact Tally Solutions Pvt. Ltd.

84

Error token mismatch Hardware change System problems

Fraudulent    or    Erroneous reuse    of        license    or

request/response files

Ensure    that    the     user    has sufficient            permission

(administrative rights)

If    the    problem    still    persists, contact Tally Solutions Pvt. Ltd.

85

Error Fingerprint mismatch

Hardware change

System problems

Fraudulent    or    Erroneous reuse    of        license    or request/response files

Ensure    that    the     user    has sufficient            permission

(administrative rights)

If    the    problem    still    persists, contact Tally Solutions Pvt. Ltd.

86

Error while setting finger print.

User does not have enough permission.

Ensure    that    the     user    has sufficient            permissions

(administrative rights)

If    the    problem    still    persists, contact Tally Solutions Pvt. Ltd.

2002

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2003

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2004

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2005

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2006

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2007

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2008

Please select one/more column(s) for export.

Please    select    one/more column(s) for export.

2009

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2010

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2012

Incorrect    Tally.NET    ID

#tally.net    id!    Please mention correct Tally.NET ID.

The Tally.NET ID entered by you is incorrect

Enter the correct Tally.NET ID

2013

Incorrect Tally.NET ID or

Password!

The    Tally.NET    ID    or Password        entered     is incorrect    Tally.NET        ID    or Password

Enter the correct Tally.NET ID or

Password

2015

The    current    password you have specified does not match! Please specify the correct one.

The password entered is wrong

Enter the correct password

2016

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2018

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2019

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2019

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2020

Tally.NET ID #Tally.NET ID should be valid email address!

The    E-Mail     address mentioned    by    you    for Tally.NET ID is not valid

Mention a valid E-Mail address for Tally.NET ID

2021

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2022

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2026

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2027

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2028

You    do    not    have necessary rights to view the page. Please contact administrator.

You do not have necessary rights to view the page

Please    contact    your

Administrator

2029

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2030

Security Level #security level already Exists

The name of the Security level which    you are trying to create is already existing

Enter a different name to create

a Security Level

2035

Tally.NET ID #Tally.NET ID already exists.

The E-Mail ID entered for accessing    Tally.NET    is already existing

Mention a different E-Mail ID as

Tally.NET ID

2038

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2039

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2040

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2041

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2042

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2043

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2046

Cannot    create    new Tally.NET     user/Tally.NET Auditor/Tally.NET Expert. You are allowed to create

#X users.

You    have    exceeded    the number of Users created for Tally.NET, Tally.NET Auditor and Tally.NET Expert.

The number for User IDs that can be created for a Silver is One    and    for    Gold/Auditors’ Edition is Ten

2047

The    Tally.NET    ID

#Tally.NET ID, you gave as current administrator is incorrect!

The    Administrator’s    ID

entered by you is incorrect

Enter the correct Administrator

ID

2203

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2204

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2205

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2208

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2209

Tally.NET ID #Tally.NET ID should be valid email address!

The E-Mail address entered as Tally.NET ID is not valid

Enter    a    valid    E-Mail    ID    as

Tally.NET ID

2210

Cannot delete! One/more user(s) are linked with Security Level #security level, you are trying to delete.

You are trying to delete the Security    Level    which    is being linked with user(s)

Unlink    the    user(s)    from    the Security level which you want to delete

2212

The    Tally.NET    ID

#Tally.NET ID, you gave as new administrator is

incorrect!

The    Administrator’s    ID

entered by you is incorrect.

Enter the correct Administrator

ID

2213

The    Tally.NET    ID

#Tally.NET ID, you gave as current administrator is incorrect!

The    Administrator’s    ID

entered by you is incorrect.

Enter the correct Administrator

ID

2215

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

2216

Security level ‘Standard

User ‘ cannot be deleted.

You are trying to delete a pre-defined Security Level

You cannot delete the Security Level ‘Standard User’ as it is a pre-defined    Security    level    in Tally.

2217

Account/Site

administrator cannot be deleted.

You are trying to delete the

Account/Site

Administrator’s ID

You    cannot    delete    the

Account/Site Administrator’s ID

2218

Internal     Error!    Please contact    Tally    Solutions for assistance.

2219

You    cannot    create    a security    level    named

‘Owner’.

You are trying to name a security    level    which    is already a pre-defined name

You cannot create a security level    with    name    containing

‘Owner’ as this is a pre-defined

Security level in Tally

2220

Security level ‘Standard User    ’    cannot    be renamed.

You are trying to rename a pre-defined Security Level

You cannot rename the Security Level ‘Standard User’ as it is a pre-defined    security    level    in Tally.

2221

Security        level    should have    at        least        one rights/facility.

You are trying to create a Security    level    without allowing the rights/facility

You    cannot    create    a    blank security level, should at least have one rights/facility in it.

2251

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

3014

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

3017

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

3030

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

3067

Account ID #account id already    exists.    Please enter different Account ID.

You    are    entering    an Account ID which already exists.

Mention a different valid Account

ID.

6001

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6002

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6003

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6004

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6005

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6007

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6008

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6009

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6010

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6011

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6029

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6030

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6035

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6036

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6202

Incorrect Serial Number! Please type the correct Serial Number.

The Serial Number entered by you is incorrect.

Enter the correct Serial Number

6203

This is not a valid Serial Number – please contact your point of purchase or Tally    Solutions    for assistance

The serial number entered might have been blocked, upgraded, lost or Expired.

Contact your point of purchase or Tally Solutions for assistance

6205

Internal     Error!    Please contact    Tally    Solutions for assistance.

You are trying to Activate / Update        /        Re-Activate        / Surrender the license of a South    Asian    Edition     of Tally.ERP        9        from    an International IP Address

South Asian Edition of Tally.ERP

9 should be used only in India and SAARC.

International Edition of Tally.ERP

9 should be in countries other than India and SAARC

6206

Incorrect Activation Key. Please type the correct Activation Key.

The Activation Key entered by you is incorrect

Enter the correct Activation Key

6208

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6209

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6210

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6212

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6213

Internal     Error!    Please contact    Tally    Solutions for assistance.

You are trying to directly upgrade to Tally.ERP 9 from Tally    6.3    (Softlock    and Hardlock / 7.2 (Hardlock)

Activate Tally 9 (Release 1 or 2) first and surrender the same, and then Install and Activate Tally.ERP 9.

6214

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6216

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6217

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6218

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6220

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6221

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6222

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6223

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6224

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6225

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6226

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6227

Surrender failed – please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6228

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6229

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6230

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6231

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6232

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6233

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6234

Upgrade    not        allowed! Please contact your point of    purchase    or    Tally Solutions for assistance.

Contact your point of purchase or Tally Solutions for assistance

6235

License    is    already activated.

Please surrender and try again

The License is in Active mode, i.e., you are trying to activate a license which has already been activated

Surrender the license and try

‘Reactivate License’ option.

6236

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6237

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6239

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6241

Your Tally.ERP 9 Serial Number XXXXXXXXX has been    made    INVALID, since it was found to be running on more than one machine.

You    have    activated    the same        serial    number     of Tally.ERP 9 in more than one machine

6242

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6243

Your        account administrator        has rejected the site #Site ID.    Please     contact account administrator.

Your Account Administrator has not approved your Site Activation.

Contact    your    Account

Administrator

6244

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6246

You        cannot        activate Rental Serial number on this    machine.            Please contact    Tally    Solutions for further assistance

Machine        Identification Information                already registered    for    another rental serial number

You cannot activate Rental Serial number    on    this    machine,    as rental license has already been activated.

Please contact Tally Solutions for further assistance.

6248

You cannot use this serial number     for    converting the rental license. Please contact    Tally     Solutions for further assistance

Serial    number    given    for converting    to        regular license is already activated

Enter the correct Serial number to convert the rental license to regular license.

6249

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6250

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6251

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6252

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6253

Insufficient days left for conversion!

Not having enough days to change edition

Extend the rental period and then change the Product Edition

6254

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6255

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6256

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6257

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6258

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6259

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6260

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6401

This    is    a    Multi    site License. Select ‘Activate Site License’ to activate the license

You are trying to activate license     by    selecting        the option ‘First time activation’ under ‘Activate License’ (in case    of        a     multi-site         or linked        with        multi    site account)

Select the option ‘Activation of Additional    Site    for    your organization’        under        ’Activate License’, in case of Multi Site License

6402

This    is    a    Multi    site License. Select ‘Activate Site License’ to activate the license

You are trying to activate the license by selecting the option ‘First time activation for your organization’ under

‘Activate License’    (in case serial is linked with multi-

site)

Select the option ‘Activation of Additional    Site    for    your organization’        under        ’Activate License’, in case of Multi Site License

6404

This    is    a        Single    site License. Select ‘Activate License’        option        to activate the license.

You are trying to activate the license by selecting the option    ’Activation            of Additional     Site    for        your organization’        under

‘Activate License’

Select    the    option    ’First    time activation for your organization’ under ‘Activate License’, in case of Single Site License

6405

Incorrect    Password. Please type the correct Password and proceed.

The password entered by you is incorrect

Enter the correct password

6406

Email        ID        #Email        ID mentioned    by     you         as Administrator of Account ID    #Account     ID         is incorrect. Please provide correct        Email    Id    and proceed.

The E-Mail ID mentioned by you    as        Account Administrator    ID        while activating the Tally.ERP 9 license is incorrect

Enter the correct E-mail ID for Account Administrator ID and proceed

6407

Email    ID        #Email    ID mentioned    by    you     as Administrator of Site ID

#Site    ID    is    incorrect. Please     provide    correct

Email Id and proceed.

The E-Mail ID mentioned by you as Site Administrator ID    while     activating    the Tally.ERP    9    license     is incorrect

Enter the correct E-mail ID for Site    Administrator    ID    and proceed

6410

The    serial    number    is already        activated. Please select ‘Reactivate License’ option

You are using the option

‘First time activation’ under

‘License    Activation’    while re-activating the license

You need to use the option ‘Re- Activate License’ in case you have    already     activated    the license,    and    are    now     re- activating the same after having surrendered it.

6413

This is not a valid site – please    contact    your account administrator.

The Site which you have linked to Multi Site license, is not a valid site

Contact    your    Account

Administrator

6415

Cannot activate new site. You    are    allowed    to activate #X sites. Click here to buy more sites.

6416

The    Site        ID     #Site        ID already    exists.    Enter different Site ID. If you are trying to reactivate the     same    site        use Reactivate Site option

The Site ID entered by you is already existing, or, You are trying to re-activate the same Site using the option

‘Activate License’

Enter a different Site ID. In case, you have already activated the    Site,    use    the    option

‘Reactivate License’.

6417

This    is    not    a    valid Account. Please contact your point of purchase for assistance

The Account does not exist

/ de-activated

Please contact point of purchase or Tally Solutions for assistance

6436

Email        ID        #Email        ID mentioned    by     you         as Administrator of Account ID    #Account     ID         is incorrect. Please provide correct        Email    Id    and proceed.

The E-Mail ID     mentioned by    you    as        Account Administrator        ID        while activating the Tally.ERP 9 license is incorrect

Enter the correct E-mail ID for Account Administrator ID and proceed

6437

Incorrect Site ID #Site ID.    Please    mention correct Site ID.

The Site ID mentioned by you while activating a Site license is incorrect

Enter the correct E-mail ID for Site    Administrator    ID    and proceed

6438

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance

6440

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance

6444

Tally.NET ID #Email ID mentioned    by    you    as Account Administrator is incorrect. Please provide correct Tally.NET ID and proceed.

The E-Mail ID mentioned by you    as    Account Administrator is incorrect.

Enter    the    correct    Account

Administrator ID

6446

Incorrect    Account    ID

#Account ID. Please type the correct Account ID.

The Account ID entered by you is incorrect

Enter the correct Account ID

6447

This    is    a    Multi    site

License.    Select

‘Reactivate Site License’

to activate the license

You    have    selected            the option ‘If you have only one license    for        your organization’        under

‘Reactivate License’ instead of using ‘If you wish to reactivate a Site’

Select the option ‘If you wish to reactivate    a    Site’    under

‘Reactivate License’ in case of

Multi Site License

6448

This    is    a    Single    site

License.    Select

‘Reactivate        License’ option    to    activate    the license.

You    have     selected        the option        ’If    you    wish     to reactivate a Site’        under

‘Reactivate License’ instead of selecting ‘If you have only one license for your

organization’

Select the option ‘If you have only    one    license    for    your organization’ ‘Reactivate License’ in case of Single Site License

6449

Please    surrender    your existing        Tally    License, before            moving        to Tally.ERP 9.

You are trying to activate Tally.ERP        9    without surrendering older version of    Tally,    in     case        of    co- existence.

Surrender    your    existing    Tally License,     before    activating Tally.ERP 9

6450

Please    try    activating Tally.ERP 9 from latest version.

6451

Your Tally.ERP 9 Serial Number    12192919    has been SUSPENDED, since it    was     found    to        be repeatedly    running        on more than one machine.

Your have activated your Tally.ERP 9 license on more than one machine and have been repeatedly doing the same.    Your    Tally.ERP    9 license, therefore, has been suspended.

6452

We have detected that your License 231323112 of Tally.ERP 9 operating at your Site ‘ABCDEFG’ is being used on more than one machine – which is a violation    of         our Copyright.        All    such instances of Tally.ERP 9 will no longer work – and will    show            ’Invalid License’.

6453

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance

6454

Tally.NET ID #Email ID mentioned by you as Site Administrator    is incorrect. Please provide correct Tally.NET ID and proceed.

The E-Mail ID mentioned by you as Site Administrator is incorrect

Provide correct Tally.NET ID and proceed

6501

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6502

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6503

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6504

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6505

Incorrect    TallyCurrency Key(%s)!    Please    type correct TallyCurrency Key

Invalid Tally currency

Please    enter    the    correct

TallyCurrency Key

6506

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6507

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6508

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6509

Internal Error! Please try after some time

Please try again after sometime. If the problem persists, contact Tally    Solutions    Pvt    Ltd.,    for assistance

6510

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6511

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6512

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6513

Insufficient TallyCurrency(s)!    Please mention %d amount of TallyCurrency(s)

Product    can        not    be purchased        due     to insufficient TallyCurrency

Use TallyCurrency with adequate amount.

6514

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6515

Internal     Error!    Please contact    Tally    Solutions for assistance

The Serial number entered is    that    of    a    regular    / existing / other license and does not belong to rental license.

Enter the correct rental serial number.

6516

Internal     Error!    Please contact    Tally    Solutions for assistance

Please contact Tally Solutions for assistance.

6517

Payment is unsuccessful

Please contact Tally Solutions for assistance.

6602

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6603

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6604

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6605

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6606

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6607

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6608

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6609

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6610

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6611

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6612

The    server        is    busy, please    try    after        few minutes.

Please try again after sometime. If the problem persists, contact Tally    Solutions    Pvt    Ltd.,    for

assistance

6613

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6614

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6615

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6616

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6617

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6618

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please try again after sometime. If the problem persists, contact Tally    Solutions    Pvt    Ltd.,    for

assistance

6619

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6620

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6621

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6624

Internal     Error!    Please contact    Tally    Solutions for assistance.

Please contact Tally Solutions for assistance.

6626

Incorrect        Promotional Code!    Please    type Correct        Promotional Code!

Please contact Tally Solutions for assistance.

6627

Incorrect        Promotional Code!    Please    type Correct        Promotional Code!

The    Promotional    Code entered is incorrect

Please    type    the    correct

Promotional code.

6628

Incorrect        Account    ID! Please    type    correct Account ID

The Account ID typed by you is incorrect

Please type the correct Account

ID

6629

Incorrect Site ID. Please type correct Site ID

The Site ID typed by you is incorrect

Please type the correct Site ID

15001

HTTP    method    not supported

HTTP method not supported

The Request Http method is not GET

This error is a development time error and not expected to come from    Tally.    Contact    Tally Solutions Pvt Ltd, if this error occurs.

15002

Invalid request

HTTP header information is not sufficient

HTTP headers used by Tally are changed / deleted.

Could come if the HTTP Headers are    tampered    /    modified    or removed either by Firewall / Proxy agent.

Disable Firewall/Proxy Agent and try.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

15003

Invalid request

Invalid request xml

Data loss or loss of data integrity

This error could come only when the    transmitted    data    is    not received correctly at the other end or the request is coming from a wrong source.

For the first case the user can retry.

For the second case, there is no solution.

15004

Invalid request

Unknown request

Request is not identified

Contact Tally Solutions Pvt Ltd, if this error is persisting.

15005

Invalid request

Invalid data format

Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting.

15006

Invalid request

Invalid data format

Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting.

15007

Request    cannot    be served, please try later

The Server is not ready to serve,

The Tally Net Server is in

Reconnect process, or

The    Server    is    not registered.

Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting.

15009

Invalid request

Internal Error

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

15010

Invalid request

Internal Error

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

16001

Request    cannot    be served, please try later

Request cannot be served. The server is not ready to serve.

Please retry after sometime

16002

Invalid request

Insufficient    HTTP

information

Contact Tally Solutions Pvt Ltd.

16003

Invalid request

Insufficient    data    in    the request

Contact Tally Solutions Pvt Ltd.

16004

Invalid request

Invalid data

You can configure to use non- HTTP Tally.NET servers.

F12    Configure    >    Advanced

Configuration

16005

Request    cannot    be served, please try later

Invalid data

Please retry after sometime Contact Tally Solutions Pvt Ltd., if this error is persisting

16006

Invalid request

Insufficient data

Contact Tally Solutions Pvt Ltd.

16007

Invalid request

Insufficient data

Contact Tally Solutions Pvt Ltd.

16008

Invalid request

Insufficient data

Contact Tally Solutions Pvt Ltd.

16009

Invalid request

Insufficient data

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

16010

Request    cannot    be served, please try later

The    Request    cannot    be served.

Could    not    establish connection with Tally server

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

16011

Request    cannot    be served, please try later

The    Request    cannot    be served.

Tally server response xml is invalid

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

16012

Invalid session

Authentication    failed, invalid user

The Session does not exist or session exists but details in    the    session    are    not matching with details in the request xml.

Restart the session again

16013

Invalid request

Insufficient data

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

16014

Company    connected successfully

The Company is connected successfully

Success case.

16015

Failed    to    connect company

Unable to connect company

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

16016

Company    already connected

The    Company    is    already connected

If there is a company with same

‘connect    name’    already connected for that account and this instance is trying connection

through    ”Connect    on    Load”

company    configuration,    this error is displayed.

Connect the company manually, if required.

16017

Company    disconnected successfully

The    Company    is disconnected successfully

Success case.

16018

Failed    to    disconnect company

Unable    to    disconnect company

This case occurs only if the Tally server connection with Tally.NET server is broken and user is trying to disconnect company.

User can reconnect if wants to establish new connection.

16019

Company not connected

The    Company    is    not connected for which update request has come.

The connection with Tally.NET Server    is    lost    already.    Any request to disconnect, update that company get this error.

Reconnect the company.

16020

Company    updated successfully

The Company is updated successfully

Success case.

16021

Failed to update company

Unable to update company

The connection with Tally.NET Server is lost already. But Tally is not updated this disconnect.

Reconnect the company.

16022

Companies disconnected successfully

All    the    companies    have been        disconnected successfully     from     Tally server.

Success case.

16023

Failed to disconnect all companies

Unable    to    disconnect    all companies

No action.

16025

Server    disconnected successfully

Tally Server is disconnected successfully

Success case.

16026

Failed    to    disconnect server

Unable to disconnect Tally

Server.

No action.

16027

Invalid Session

Invalid Session

The Session does not exist or session exists but there is token mismatch.

Please retry after sometime.

If    problem        persist,     you    can configure    to    use    non-HTTP Tally.NET servers.

16028

Session    closed successfully

The    Session    is    closed successfully

Success case.

16029

Failed to close session

Unable to close the session

No action.

16031

Invalid request

Insufficient data

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

16032

‘Company’    is    currently not    connected    with Tally.NET

Tally    Server    is    not connected

Company is not connected.

The company is not connected to Tally.NET.

Connect    the    company    before trying to sync.

16033

Successfully    created session with TRB

The    Start    TRB    Session

Successful

Successfully    created session with TRB

Success case.

16034

Session    creation    with

TRB failed

The    Start    TRB    Session

Failed

The Session creation with

TRB failed

Please retry after sometime.

Contact Tally Solutions Pvt Ltd, if this error is persisting.

16035

A    session    with    TRB

terminated successfully

The    End    TRB    Session

Successful

A    session    with    TRB

terminated successfully

Success case.

16036

Termination    of    TRB

session failed.

The End TRB Session Failed

Termination of TRB session failed.

No action.

16037

‘Company’    is    currently not    connected    with Tally.NET

Tally to connect to does not exist    as    Account information is not available for the request

Data request has come with Target Account Name and Target Company Name but could not find the company.

Check the Sync Client Rule for correctness of Account ID and Company Name.

16038

Invalid request

Tally to connect to does not exist for the request

Data    request    has    come which does not have Target Account Name and Target Company Name

Please retry after sometime. Contact Tally Solutions Pvt Ltd, if

this error is persisting.

16040

Session validity expired

The    Session    validity    is expired

Login    again    to    establish    the session.

16041

User    session    killed successfully

The    User    session    is terminated successfully

Success case.

16042

Failed to kill user session

Failed to terminate the user session

No action.

16043

Current    session    cannot be deleted

In    Kill        User    Session request,    the    session    ID which is to be killed is same as current session ID.

The current user session cannot be    killed.    Select    the    right session to be killed.