Tally 9 Help and Information

1. Does Tally.ERP 9 support 64 bit Windows?
With the upcoming Release 1.6 (scheduled for November 2009), Tally.ERP 9 will run on 64-bit Windows in 32-bit Shell mode. The complete benefits of native 64-bit (memory beyond 4GB etc) will not be available in this mode.

The next phase is native 64-bit support. We do not have a clear target date for this – this is however definitely in the product roadmap as something we must provide.

2. Net books are becoming increasingly common. Does Tally.ERP 9 work well on these limited capability devices?
Net books are available from screen sizes from 7” up. Resolutions vary and can be as low as 800 x 480 while Tally.ERP 9 is optimised for 1024 x 768. Tally.ERP 9 will work on lower resolutions, and on Net books as well – however we have seen that some labels and text do get blurred and difficult to read.

The newer Net books come with resolutions exceeding 1024 x 768 and we do not see this as any issues in new generation hardware.

3. Virtual desktops (virtualisation) like Remote Desktop allow more than one user. What is the license policy for the Silver edition?
It is our endeavour that the benefits of support via remote desktop be available to our customers. Therefore for a Silver edition we permit only one such connection.

4. Is Tally.ERP 9 ready for Windows 7?
We are working with Microsoft as part of the Windows 7 Logo program. There have been many changes in Windows 7 and the Logo program needs us to make several changes in directory structures, among other requirements. We are confident that Release 1.6 will be Windows 7 compliant and will come with the official Windows 7 Logo.

5. What do we need to do with Windows 7 till release 1.6?
In Windows 7, if the data folder is specified as “C:\Program Files\Tally.ERP9\Data”, it creates problem as Windows 7 virtualizes (i.e. copies), the user data to the user’s specific folders. This creates problem in sharing the same data across users as every user gets his own copy.

For now it is suggested that in Windows 7, Tally.ERP 9 be installed in the root (as in C:\Tally.ERP9, and the data folder as C:\Tally.ERP9\data) and full read & write permissions given to all users to these directories.